Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
1. What is included in each pricing plan?
Each plan includes key features like high-quality video messaging, branding options, and analytics. Advanced plans offer additional benefits like custom integrations, detailed analytics, and priority support. Check the full plan details for more information.
2. Can I upgrade or downgrade my plan at any time?
Yes! You can upgrade or downgrade your plan anytime through your account settings. Changes will be reflected in your next billing cycle.
3. Do you offer a free trial?
Yes, we provide a 14-day free trial for all plans. Explore our features risk-free before making a commitment.
4. Is there a limit on the number of videos I can send?
There are no limits on video messages for any plan. However, storage limits may vary depending on the plan you choose.
5. Can I cancel my subscription?
Yes, you can cancel your subscription anytime. Your account will remain active until the end of the current billing cycle, and you won’t be charged again.
6. How secure is my data?
We prioritize your security with end-to-end encryption, secure data storage, and compliance with GDPR and other data protection regulations.
7. Can I integrate this service with my existing tools?
Absolutely! Our Professional and Enterprise plans include integrations with popular CRMs, email marketing platforms, and collaboration tools. Custom API integrations are available in the Enterprise plan.
8. How can I contact support?
You can reach our support team via email or chat for all plans. Professional and Enterprise plans also include phone and priority support.
Still have a question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!